Client Testimonials

  • "I've already referred your services to a neighbor in need of care. Steffi & Tanya - Thank you for taking such good care of our family."

    Sandra Zaouk

  • "No improvement needed - if every caregiver is as excellent as Gwendolyn, and I'm sure they are, ABW will be here forever!"

    Andrea Villicana

  • "I am ever so grateful to you all for the wonderful and professional care you have given our Aunt Margaret. I know that because of it she has continued to flourish in spite of her ailments. Thank you a million times and more for being there."

    Anne Eaton

  • "It is like having an angel with us. Not only did your caregiver take care of our father, they also nurtured our mother and our family through this difficult time."

    Pamela Kelho

  • "I get to be out of town for the first time in 2 years! Thanks to the trusted help! You do a great service for those who need your help - many, many thanks."

    Joan Greenwald

  • "Thank you for choosing the right person to send out for my recovery. You hit the bull’s eye. My doctors and friends are astounded at my recovery. The care provider you sent out breathed a lot of fresh air into this tired and broken spirit."

    Lynn Holt

  • "I am so happy with your home care service, “A Better Way”. You have a great eye for picking homecare workers that are extremely responsible and helpful. I feel fortunate indeed to have found you in my time of need. Thanks for being there."

    Ted Franks

  • "May you continue to thrive and serve other families, making it possible to keep loved ones in the loving intimacy of home. With much affection and gratitude."

    Candis Cousins Kerns

  • "We had two separate care givers and both were angels. They came at a critical time!"

    Jo Kelsey

  • "I would recommend your services to anyone who had a need for it- To Steffi- You run an outstanding service, a very important and critical service for both family and clients. Many, many thanks to the caregiver and ABW!"

    Mary Walston

  • "Just wanted you to know how much I value the help you provide to families through A Better Way. There is such a need for caring people to help those who face a serious illness in their family, especially if the illness is terminal. Rosemary was the perfect person to have in our home to advise my son and I in every aspect of my husband’s care. I never worried when I had to leave the house on errands or to the pharmacy. Bless you and A Better Way for creating an invaluable organization!"

    Barbara Noble

  • "I can't say enough about your organization. From the momemnt Gwendolyn walked in our home, there was a presence of an angel. My mother, who was dying, immediately loved her. Gwen is a very special human being. Gwen became part of our family within five days, and she will always have a place in our hearts, especially my mother's heart. I will highly recommend your organization."

    Manny Rodriguez

  • Dear Steffi, "All I can say at a time of deep mourning is 'Thank You'. Jennifer was just wonderful, caring and loving. I knew immediately I had done the right thing for my loving Howard."


    Charlotte Smuckler

  • Dear Steffi, "I wanted to express my appreciation for your careful interview and assessment when I called you regarding my mother, Jean Leonard. Your careful questions covering everything from her health and care needs to her temperament and personality clearly gave you the information you required to make a skilled match in caregivers for my Mother. During the past three and one half years there have been few bumps in the road and each of those was well and professionally handled.
    I cannot say enough about Grace and Durlamae. Their consistently excellent patient care extended my Mother’s life and allowed her to remain at home and die in comfort with dignity and peace. They literally ran her household with very little support from our family. They maneuvered through some challenging family dynamics and remained successfully focused on their task. They enriched my Mother’s end of life with their companionship.
    Furthermore, my interactions with your office have been beyond reproach. They have been responsive, considerate, and polite. Thank you to Devyn, Misha, and other’s that I cannot name.

    Once again, thank you for a job well done."

    Most sincerely,

    Eileen Stassi

  • "To say that I am grateful that I found A Better Way, Steffi and all of her staff, would be to understate how I feel by 1000%. I had an urgent need for home caregivers for an aged friend in LA at 4:30 on a Friday afternoon, and as I live in Mexico, was at a near-total loss as to how this could be accomplished. A Better Way not only came to my rescue, but after a very personalized interview by Steffi on the phone, also sent the perfect personality match for my dear friend. As her condition declined, she required 24-hour care, and again, a second perfect caregiver was referred to us, and both women stayed with us through my friend’s demise. The instinctive, loving, competent and efficient care provided not just to my friend, but to all of us who attended to her end, made for the kind of intimate experience anyone would want to have surrounding such troubled times."

    I thank you all from the bottom of my heart.

    Robert Connelly

  • "Sharon Gillett comforted Madeline and her family. She extended herself in both a professional and personal manner and brought us all comfort. Madeline immediately bonded with her and felt her warmth and caring. I could not imagine a more caring or warmer caregiver than Sharon Gillett."

    Brian Mark

  • Dear Steffi, "The last couple of years since my mother's partner of 30 years died have been some of the most difficult for my family. I can't imagine a better person than Lena to have been there for us during that time. Not only is she compassionate, encouraging, supportive and reliable but she went way beyond the job description to help my mom. She has amazing observtional skills and working with me and my mom's doctors was able to make suggestions about adjusting meds and supplement to figure out the best dosages and combinations to mange my mom's grief, anxiety and depression. One of the most important things for me was that I always knew that my mom was safe. Anyone would be more than lucky to have Lena care for them or a loved one. Please know that we will be forever greateful to Lena and your agency for your help."


    Anna Connelly and Vita Mones

  • Dear Steffi, "Your agency is the only one I would ever suggest or use if asked. My husband is in the Insurance business and many times is asked by clients who to seek out or other things for caring for their aging parents or family. We now know the best and it will only be your Agency. I am sure you have excellent people working for you but as stated before Elke Henkis is everything anyone could wish for.

    From the bottom of my heart-our deepest gratitude."

    Eileen Stassi